Last updated: April 9, 2026
At Mawad, we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you use our inventory management platform.
We collect information you provide directly (account details, restaurant information, inventory data) and information generated through your use of the service (usage analytics, system logs).
Your information is used to provide and improve our services, including inventory tracking, AI forecasting, automated purchasing, and customer support.
We do not sell your personal or business data. We may share data with service providers who assist in operating our platform, subject to strict confidentiality agreements.
We implement industry-standard security measures including encryption at rest and in transit, regular security audits, and access controls to protect your data.
We retain your data for as long as your account is active. Upon account deletion, we will remove your personal data within 30 days, subject to legal retention requirements.
You have the right to access, correct, or delete your personal data. You may also request a copy of your data in a portable format. Contact our Data Protection Officer for any requests.
We use essential cookies for authentication and session management. Analytics cookies are used only with your consent to improve our service.
Mawad operates in compliance with Qatar's Personal Data Protection Law (PDPL, Law No. 13 of 2016) and applicable data protection regulations across GCC jurisdictions. We process personal data only for legitimate business purposes, ensure data minimization, and maintain appropriate safeguards for cross-border data transfers within the GCC region. Data subjects in Qatar have the right to access, rectify, and erase their personal data in accordance with PDPL provisions.
Your data may be processed on servers located within the GCC region. We ensure that any cross-border data transfers comply with applicable data protection laws and are subject to appropriate safeguards, including contractual protections and security measures.
We may update this policy periodically. We will notify you of significant changes via email or in-app notification.
For privacy-related inquiries, contact our Data Protection Officer at [email protected] (email will be updated soon).